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Legal IT Solutions

The legal profession exhibits a unique combination of operational, compliance and security requirements that make “out-of-the-box”  IT solutions inadequate to support the average law firm’s business requirements. 

Broadwalk IT understands these challenges and is adept at custom tailoring a solution , one that is both budget friendly and highly secure, to address a  firm’s need  to achieve efficiency and effectiveness in delivery of their professional services.

Frictionless Communication and Collaboration

Secure content and case management , file sharing and team collaboration, as well as e-mail and voice communications with partners, supporting staff, and clients are the lifeblood of todays’ modern legal practice. Broadwalk IT’s technology and security specialists will design secure and highly available solutions that can empower your practice with the latest in voice, data, and workflow tools ~ accessible anytime, anywhere, from virtually any device. 

Whether it is encrypted  e-mail, cloud file storage, voice, business SMS,  fax communications, or team chat, Broadwalk IT and its technology partners can provide a secure and highly available solution that meets or exceeds your communication and collaboration needs.

Data Integrity and Availability

Preparing for an unanticipated outage or a disruption in network connectivity is a vital part of delivering the uninterrupted services your discriminating clients demand. Broadwalk IT can deliver the data backup, offsite replication, and disaster recovery solutions that will address your specific recovery point and recovery time objectives. 

Whether it is the design of a redundant internet connectivity solution, a remote desktop or application delivery solution, or failsafe voice and fax solution, our engineers and solution architects will leverage their decades of multi-site, high availability IT management expertise on your behalf.

Rapid Problem Resolution

Our 24×7 outsourced network operations center (“NOC”) manned by US-based level-2 engineers utilizes a state of the art remote monitoring and management (RMM) agent to proactively monitor and troubleshoot issues before they impact the performance or availability of your partners’ or staff members workstations or laptops. 

Available by phone, email, or chat around-the clock, these technicians stand ready to troubleshoot and resolve the technical issues your users are experiencing , allowing them to return quickly to their client billable or clerical work. Predictable, per-user flat rates for these services are available to lower your monthly IT spend while increasing the productivity of your team.